Submit a return

General Information
Please provide your order ID. It should look like this: 000000065.
If you wish to return multiple products from your order, add them separated by a comma ','. The product ID/SKU looks like this: RG-GLASS-H20PRO
If a replacement or an alternative item is not available, we will issue a refund automatically.
Please add additional information related to this return.
By checking this box, I confirm I am authorised to initiate a return process and I have read and agreed with the Returns and Refunds policy set by heySHOP.co.uk. The policy can be found on our website www.heyshop.co.uk
Type the number you see in the picture below.
 
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Before submitting please make sure of the following
  • All necessary information has been filled out.
  • All information is correct and error-free.
We have:
  • 18.204.48.40 recorded as your IP Address
  • recorded the time of your submission
 

 
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